FAQs

Declined payments are almost always due to incorrect BILLING INFORMATION. Please check that everything is entered correctly as on your cardholder statement – especially if you have recently moved.

Please see the following chart for flat rate shipping. We are currently working with a third party to improve our shipping prices and turn around times, so please stay tuned.

Final Order Value Continental U.S. Alaska & Hawaii Canada & Mexico Australia & UK Handling**
$0 to $49.99 $4.97
$14.97*
$29.97*
$39.97*
$5/order
$50 to $99.99 $9.97
$100 to $149.99 $14.97
$150.00 or more FREE
* Certain orders may require a surcharge above the flat rate. In those cases, customer will be notified of any necessary surcharges for approval prior to shipping.
** Handling charge is per order, regardless of size or shipping address

ALL OTHER INTERNATIONAL ORDERS: Please contact us and we will sort out the best option for you.

When requesting a shipping quote: Please include your full shipping address, along with the products and associated quantities that you would like to order. We will use that information to generate a shipping quote, and respond with an estimate so that you can decide if you would like to proceed with your order.

Only orders being shipped to a Colorado address will automatically include a sales tax of 7.75%

In some cases, we are able to have our third party shipping service expedite orders. Please email us before or immediately after placing an order, and we’ll work with you to see what’s possible!

No. All products are as you see them – but WITHOUT the watermarks that you see on our site.

Sorry – not at this time. All images and designs are the copyright and express property of Well Aligned Products. We hope to eventually sell digital rights for other chiropractors that wish to use the images in their presentations or for other purposes, but at this time it is not allowed.

Our goal is to provide a clear visual representation and description of each product on the site so that you can get a clear idea of what the products will look like without samples – but we can sometimes provide products samples to most U.S. and Canadian addresses at no cost.

We love feedback! Make sure you’re logged in to your account, then you can visit any product page that you have previously purchased to leave a review.

No, in order to complete an order, we need some important billing and shipping information. In you choose to create an account, we never sell or share your information, and it is secure and encrypted as required by law.

For the most part, what you see is what you get! However, if you want custom poster sizes, our printer may be able to provide a quote as long as the height/width ratios are relative to our current sizes. (Most products are formatted in a 3:4 ratio)

We’re also constantly working on adding new products, as well as additional options for our current product line though. So if you have a suggestion, let us know on our CONTACT page!

If you are an international customers. Please CONTACT us to complete your order.

If you are placing a domestic order, please verify that the information in each field is accurate. Most importantly – verify that your credit card BILLING information matches exactly with your order.

If you’re still having problems, please take note of any errors messages and send us a note via our CONTACT page and we’ll help you just as soon as we can!